At work

Air is a basic human need of course, but the quality of that air is vital. Just as we instinctively feel that ‘sea air’ or ‘country air’ is cleaner and fresher than the air in our cities, so the air quality in our places of work varies, and can have a significant impact on health and resulting productivity.

The physical office environment

The physical office environment (and indeed its location) has an impact on the health, wellbeing and productivity of staff.

The office environment is made of up several factors, which can be measured or evaluated in numerous ways.


Occupants health outcomes

The physical office factors influence the health of occupiers (health outcome) which can be measured or evaluated.

  • Headaches
  • Eye strain/damage
  • Skin irritation
  • Infections
  • Fatigue
  • Seasonal Affective Disorder
  • Asthma & breathing disorders
  • Stress & depression
  • Other physical complaints, e.g. back ache
  • Other serious disorders, including cardio-vascular etc.

Occupants well-being and perception outcomes

An occupant’s sense of wellbeing is also comprised of their perception of numerous factors, including how productive they think they are.

  • Perceived physical health
  • Perceived psychological health
  • Perceived productivity
  • Perceived office environment
  • Perceived organisational culture

Organizational and financial outcomes

The office environment can have a direct impact on occupant productivity, in which health and wellbeing is often a compounding factor.

This outcome for the organisation can be measured or evaluated in the following ways (not exhaustive), all of which have financial implications for the employer.

  • Productivity
  • Absenteeism
  • Presenteeism
  • Staff turnover/retention
  • Revenue
  • Medical costs
  • Medical complaints
  • Physical complaints
  • Task efficiency & deadlines met

Poor IEQ Affects Performance of work and learning

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Estimated productivity loss of inadequate IEQ

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Ultimate goals

Maximised Return on Investment (financial evaluation based on life cycle costing – capital & operational) for all strategies designed to benefit occupants and improve productivity.

  • Lower employment cost per employee, including reduced absence costs
  • Higher staff retention and reduced costs of staff turnover
  • Greater ease of high quality recruitment, lowering recruitment costs and adding value
  • Greater productivity of staff on core tasks, e.g. deadlines met, sales made etc.
  • Optimised green building ratings resulting in higher value/lower risk/ improved reputation
  • Reduced occupant complaints via ‘Help Desk’ and other similar feed- back systems, leading to reduced costs
  • Increased company revenue